Summary: EEG and skin conductance measurements show that hearing verbal insults produces a robust early P2 brain response, indicating heightened neural sensitivity to negative words. Insults trigger a chain of consecutive and overlapping processing stages, with some stages quickly adapting to repetition while others remain persistently responsive, resulting in an enduring emotional impact.
Source: Frontiers
Hearing an insult feels like a “mini slap in the face,” regardless of context, according to a new study published in Frontiers in Communication.
Researchers combined electroencephalography (EEG) and skin conductance recordings to compare how repeated verbal insults affect people compared with repeated compliments or neutral statements.
The findings shed light on how language and emotion interact during real-time comprehension.
Humans depend on shifting patterns of cooperation and social relationships, and language plays a critical role in navigating those interactions. Words can wound, but the precise neural dynamics that cause an insult to register as offensive while it is being read or heard remain incompletely understood.
“The exact way in which words deliver their offensive, emotionally negative impact at the moment they are encountered is not yet fully known,” said corresponding author Dr. Marijn Struiksma of Utrecht University.
Because insults threaten reputation and the sense of self, they offer a valuable window into how emotional meaning is processed in language. Struiksma added:
“Knowing how an insulting expression affects people as it unfolds is important for psycholinguists studying how language moves us, and for anyone interested in the finer details of social behavior.”
EEG and skin conductance method
The team set out to test whether processing insults adapts less to repetition than processing compliments, and which stages of cognitive processing show adaptation versus persistence.
They hypothesized that verbal insults trigger a rapid cascade of processing steps that may overlap in time, with some elements quickly diminishing under repetition while others remain strongly reactive for longer periods.
Seventy-nine female participants wore EEG and skin conductance sensors while reading repeated sentences that conveyed three kinds of speech acts: insults (for example, “Linda is horrible”), compliments (for example, “Linda is impressive”), and neutral factual descriptions (for example, “Linda is Dutch”).
To test the effect of personal relevance, half the sentences used the participant’s own name and half referred to someone else. The experiment involved no live interaction; participants were told the sentences were spoken by three different men to simulate external sources.
“Mini slaps” to the brain
Even in this contrived laboratory setting—with no real interpersonal exchange—insults still produced a clear impact. The EEG revealed a pronounced early insult effect in the P2 amplitude that remained strong across repetitions and did not depend on whether the insult targeted the participant or another person.

P2 is an event-related potential (ERP) component visible on the scalp shortly after a word appears. In the authors’ words, insults act like “lexical mini slaps in the face”: strongly negative evaluative words automatically grab attention during lexical retrieval no matter how often they are encountered.
However, the controlled lab setup also limits the emotional intensity of insults compared with real-life interactions, where context and social dynamics amplify effects. Studying insults in authentic social situations remains difficult for ethical and practical reasons.
Overall, the results show a neural bias toward negative words. Insults immediately capture attention because their emotional meaning is retrieved rapidly from long-term memory. Compliments produced a weaker P2 response, consistent with a negativity bias in automatic attentional allocation toward negative interpersonal information.
About this psychology and verbal abuse research news
Author: Suzanna Burgelman
Source: Frontiers
Contact: Suzanna Burgelman – Frontiers
Image: The image is in the public domain
Original Research: Open access. “Do People Get Used to Insulting Language?” by Marijn Struiksma et al., Frontiers in Communication
Abstract
Do People Get Used to Insulting Language?
Verbal insults violate a widely shared moral rule against harming others and threaten a person’s face or reputation. As such, insults—sometimes described metaphorically as “verbal slaps in the face”—provide a valuable context in which to study how language and emotion interact.
Using EEG and skin conductance recordings, the study compared the short-term impact of insulting remarks (e.g., “Linda is an idiot”) with positive evaluations (e.g., “Linda is an angel”) and neutral descriptions (e.g., “Linda is a student”), while examining how responses adapt under heavy repetition. By alternating between sentences using the participant’s own name and sentences about someone else, the authors also explored how personal relevance influenced responses.
Multilevel ERP analysis across predefined latency windows revealed a consistent early insult effect in P2 amplitude that remained robust across repetitions and was independent of target identity. This suggests a rapid and stable capture of emotional attention, likely driven by retrieval of evaluative word meaning from long-term memory.
Insults additionally elicited a larger late positive potential (LPP) irrespective of target, although this later effect diminished with repetition. Skin conductance data indicated that insults did not produce substantially greater arousal than compliments. Together, the findings indicate that in standard psycholinguistic comprehension experiments without real social interaction, strongly negative evaluative words automatically seize attention during lexical access, producing the neural equivalent of a “mini-slap” that persists despite repetition.